Your personal information is completely secure at Sportgy. This Privacy Policy clearly explains what data we collect, how we use it, and how we keep it protected.
By using Sportgy's services, you agree to this Privacy Policy. Contact our support team if you have any questions.
Key Highlights of Sportgy's Privacy Policy at a Glance
Every data transfer on the Sportgy platform is protected by 256-bit SSL encryption. Your password and payment details are safe from interception.
Sportgy never sells your personal information to third parties. Your data is used solely to improve Sportgy's services.
Sportgy players can view, correct, or request deletion of their stored data at any time.
Sportgy's data centers are ISO-27001 certified. Your data is protected by firewalls and anti-intrusion systems.
This Privacy Policy clearly states which cookies Sportgy uses and why. You can adjust your cookie settings at any time.
For any privacy-related questions or concerns, the Sportgy support team is available around the clock to assist you.
Sportgy (sportgy.net) is a trusted online gaming platform for players in Bangladesh. We believe you should have full control over your personal information. That's why Sportgy's Privacy Policy is built on complete transparency — what we collect, why we collect it, and how we keep it safe is all clearly laid out here.
By using Sportgy's website, mobile app, or any of our services, you agree to this Privacy Policy. If you have any concerns, please contact our support team before continuing to use Sportgy's services.
This Privacy Policy applies only to Sportgy's own platform. Third-party services may have their own privacy policies that are outside Sportgy's control.
In line with Sportgy's Privacy Policy, we only collect data that is strictly necessary. No unnecessary personal information is gathered. A category-by-category breakdown of the data we collect is provided below.
Sportgy will never ask for your password, OTP, or card number by phone or message. If you receive any such communication, report it to the Sportgy support team immediately.
Sportgy uses collected data only for specific purposes. A detailed breakdown of how we use your data is provided below.
| Type of Information | Purpose of use | Requirements |
|---|---|---|
| Name & Contact | Account Creation & Support | Mandatory |
| Age & Identity | KYC Verification & Legal Compliance | Mandatory |
| Payment Information | Deposit & Withdrawal Process | Mandatory |
| Gaming History | Responsible Gaming Monitoring | Automatic |
| IP & Device | Fraud Prevention & Security | Automatic |
| Email & Phone | Promotions & Updates (subject to consent) | Optional |
Sportgy never uses your data beyond its original purpose. You can opt out of promotional emails or notifications at any time.
Sportgy uses industry-leading technology to protect your data. Our security infrastructure is regularly audited by independent third parties.
All data transfers are secured with 256-bit SSL encryption, ensuring bank-level security.
Sportgy supports two-factor authentication (2FA) at login to prevent unauthorized access.
Sportgy's systems are reviewed by independent security experts once every three months.
Advanced firewalls and DDoS protection systems keep the Sportgy platform safe from cyber attacks.
In the event of a data security breach, Sportgy will notify the relevant authorities and affected users within 72 hours.
Sportgy's Privacy Policy grants you several important rights over your personal data. You can exercise these rights at any time.
To exercise any of these rights, contact the Sportgy support team. We typically respond to requests within 30 days.
Sportgy does not retain data longer than necessary. The retention period for each type of data is outlined below.
| Type of Information | Retention period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction records | 7 years | Financial Regulatory Authority Requirements |
| KYC Documents | 5 years | AML/KYC Compliance |
| Support conversations | 2 years | Service quality improvement |
| Cookies & Log Data | 90 days | Technical Analysis |
| Marketing preferences | Until consent is withdrawn | User preferences |
Once the designated retention period expires, Sportgy securely deletes or anonymizes your data so that you can no longer be identified.
Sportgy strictly prohibits providing services to anyone under 18. Age verification is mandatory at registration. If a user is found to be under 18, their account will be closed immediately and all associated data will be deleted.
Sportgy does not knowingly collect or store personal data from minors. If you believe your child has registered on Sportgy, please contact our support team immediately — we will take prompt action.
To learn more about Responsible Gaming and minor protection, visit our Responsible Gaming Visit the page.
Sportgy reserves the right to update this Privacy Policy as needed. Any changes take effect as soon as the revised policy is published on the website. You can always check the "Last Updated" date at the top of the page to see when the policy was last changed.
For significant changes, Sportgy will notify you in advance via your registered email or an app notification. Continued use of Sportgy's services after any changes constitutes acceptance of the updated Privacy Policy.
For any questions, concerns, or data-related requests regarding the Privacy Policy, please contact the Sportgy support team.
Live Chat on the Sportgy Website & App
24/7 support is available.
We typically respond to data requests within 30 days. For complex cases, this may take longer, but we will notify you if that happens.
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